The Monitoring Association’s (TMA) 2023 OPSTech conference is just around the corner, and it will be an incredible opportunity for professionals in the security and monitoring industry. Among the speakers set to share their expertise at the event in Lafayette, LA, October 8th-12th, will be David Charney, Chief Customer Officer at ECAM. David will be sharing insights at two informative sessions on October 11th, each designed to help attendees overcome challenges and succeed in their roles. Here’s a closer look at the details of these sessions.
Session 1: Overcoming Barriers to Implementing a Video Monitoring Service: Operations, Technology, and Strategic Decision Making
Time: 9:00 AM – 10:30 AM
Organizations often struggle when it comes to implementing a video monitoring solution. During this session, David and a group of industry experts will explore these challenges and provide a thorough understanding of how organizations fully utilize video monitoring.
The speakers’ panel will guide conference participants through the key considerations and decision-making processes that are critical to success. This includes operational best practices, smart technology resource allocation, and strategic positioning strategies. Attendees will learn about the necessary tools to effectively navigate these complex decisions.
We all know that no two organizations are the same. This session will stress the importance of tailoring video monitoring solutions to meet specific needs.
Session 2: Navigating the Sales and Deployment Process in Video Monitoring: Creating Extreme Customer Value
Time: 3:00 PM – 4:30 PM
The second session in which David will speak is specifically designed for Operations and Technology Managers. Whether you are responsible for a monitoring center, a decision-maker in your organization, or a technology professional, this session is tailored to help you build a unique and impactful customer experience. David and the other speakers will cover everything from product packaging and pricing to selling strategies, solutions engineering, and deployment processes.
David’s extensive experience in the industry will be on full display as he shares the secrets to success in selling and deploying video monitoring solutions. Attendees can expect to gain valuable insights into crafting compelling product packages, setting competitive pricing structures, and delivering top-notch customer service.
By the end of this session, participants will be well-equipped to navigate the complex world of video monitoring sales and deployment. David’s expertise will empower attendees to not only meet customer expectations but also exceed them, ultimately driving success for their organizations.
About ECAM
ECAM is a privately owned business headquartered in Dallas, TX, with a Canadian base in Toronto, ON. Stealth is the North American leader in live video monitoring solutions. Our cutting-edge technology, combined with human intelligence, helps proactively detect and deter crime to enhance threat detection and expedite police response times, all while reducing security expenses. Every night, our team monitors more than 80,000+ cameras to help secure peace of mind for commercial properties across North America.
Join David Charney at TMA’s 2023 OPSTech in Lafayette, LA
David’s participation at OPSTech TMA is an opportunity for professionals in the security and monitoring industry. His sessions promise to provide attendees with the knowledge, tools, and strategies needed to overcome barriers, make informed decisions, and excel in selling and deploying video monitoring solutions. Don’t miss out on the chance to learn from one of the industry’s best!
If you can’t make the conference and would like to learn more about ECAM and our proactive, live video monitoring solution, contact us.
Texas Private Security License Number: B14187
California Alarm Operator License Number: ACO7876
Florida Alarm System Contractor I License Number: EF20001598
Tennessee Alarm Contracting Company License Number: 2294
Virginia Private Security Services Business License Number: 11-19499
Alabama Electronic Security License # 002116
Canada TSBC License: LEL0200704
