How Core Apartments Reduced Criminal Activity With ECAM
About Core Apartments
An apartment community made up of 400 studio, one-bedroom, and 2-bedroom units, Core was designed and built by Quarterra, one of the largest and most active multifamily real estate developers in the United States. Located in the Platinum Triangle neighborhood of Anaheim, California, Core sits in a highly coveted and competitive market.
The Challenge for Core Apartments
Core Apartments faced security challenges in their parking garage: break-ins, vandalism, and slow, inconsistent police responses.
Security at multifamily residential communities is always a priority, but for the managers at Core, the need was accentuated by the surrounding community’s significant homelessness issues as well.
Of cities in Orange County, California- a county with an overarching homelessness issue- Anaheim has the highest homeless population.
Additionally, the Los Angeles-Long Beach-Anaheim metro area experiences an alarmingly high auto theft rate, making residents and property management alike acutely aware of issues in Core’s multi-level parking garage.
With these higher-than-average concerns factoring into security needs, it was imperative that a security solution for Core be able to deter and disperse criminal and other unwanted activity around the property, but particularly in and around the parking facilities.
How ECAM Helped Resolve Core Apartment’s Biggest Concerns
With more problems in the parking garage than anywhere else on the property, ECAM focused first on getting full coverage and eliminating blind spots on every level.
For comprehensive coverage of Core’s primary hotspots, we recommended a customized camera and monitoring layout to meet their specific needs.
This included cameras, live video monitoring, and audio deterrent speakers, in a layout that allowed for effective coverage of the 650-foot-long garage.
ECAM’s recommendation was to add multiple new cameras for each garage level, along with multiple new audio deterrent speakers, as well as incorporating existing cameras onsite into the solution.
ECAM has helped reduce the amount of criminal activity in our garage significantly by sounding the alarms and contacting the police before further crimes can occur.
Noelle Phillips
Senior Community Manager, Core Apartments
The ECAM Difference
Reduction in costs thanks to reduced need for onsite guards, improved police responses, and multiple apprehensions.
By incorporating ECAM’s real-time surveillance and monitoring, Core Apartments has seen security results significantly improved. Onsite security guards were cut back, with ECAM’s industry-specialized in-house remote monitoring filling the gaps and allowing for faster, more consistent responses from local law enforcement- making this one of ECAM’s highest performing sites in the West when it comes to activity, dispatches, apprehensions, and crimes deterred.
“I really do feel like this property is a classic example of police department response improving with the implementation of our remote monitoring and surveillance, especially after we got one of those early apprehensions,” says Brandon Koepnick, Regional Vice President of Sales- West at ECAM. “According to data from the first six months of implementation, when illegal activity at Core was observed by ECAM and contact was made with police dispatch; officers were observed arriving onsite 70% of the time.”
