Expert Service and Support for Total System Reliability

We do offer solutions specifically designed for license plate capture. Standard monitoring cameras focus on broader activity, but we can install specialized License Plate Recognition (LPR) cameras that are positioned and configured to capture clear plate details—day or night—when that level of detail is needed.

ECAM’s trained security operators monitor your site from one of our multiple monitoring centers. Having multiple centers is a major advantage that ensures system redundancy and reliability. In the rare event of a catastrophic failure or emergency at one location, monitoring can seamlessly shift to another monitoring center, so your site is always protected without interruption.

When an operator detects suspicious activity, an escalation specialist is notified. That specialist conducts a thorough investigation, which may include reviewing additional camera angles and gathering more context to assess the situation. Based on their findings, the appropriate action is taken—whether it’s issuing a live audio warning, notifying onsite guards and site contacts, or dispatching law enforcement.

Our dedicated video review team handles that for you. We know your time is valuable, so instead of spending hours searching through footage, you can simply submit a request and let our experts locate and review the video for you.

Our technology stands out because it’s built for proactive, real-time protection of properties across a range of industries. We combine advanced AI-driven technology with live monitoring by trained security professionals. This helps enable immediate response to potential threats as they happen to help protect valuable assets.

For challenging environments, we offer Mobile Surveillance Units (MSUs), self-contained systems built specifically for sites without access to power or the internet. These units are equipped with solar panels, backup batteries, and cellular connectivity, making them ideal for remote energy facilities, substations, storage yards, and construction zones.

Yes, we provide hybrid security solutions that integrate physical guard services with our advanced virtual monitoring technology. This approach gives you the best of both worlds: real-time video surveillance and intervention from trained remote operators, plus onsite response and presence from licensed security guards.

We understand that ROI is a key factor in your decision-making process. That’s why we focus on thorough discovery and detailed documentation tailored to your property. By identifying specific challenges, like crime rates, liability risks, or security costs, we can show you how our solution helps reduce expenses and protect assets, giving you clear insights into your return on investment.

We offer flexible options to help reduce upfront costs. In addition to traditional purchase models, we provide leasing and subscription-based solutions that spread out expenses over time. This allows you to implement advanced security technology without a large capital investment.

Our proactive solution is designed to enhance on-site guard services. We act as a virtual extension of your security team, providing eyes on many areas of the property, including those that guards can’t always reach. When suspicious activity is detected, our operators can contact on-site guards to coordinate a timely response.

Yes, our reporting software is designed to help demonstrate the value of our services by capturing key metrics, such as the estimated cost savings of each prevented incident (e.g., $2,250 per vandalism). We’re also exploring enhancements through our Connect App to automate and streamline this reporting — something no other provider offers.