Shopping Centers & Retail Security Solutions
Live Video Monitoring for Shopping Centers & Retail
Your Challenges
- Property damage in back alleys, storefront common areas and parking lots.
- Unwanted loitering, foot traffic, and gatherings all hours of the day and night.
- High costs of maintaining full-time on-site security guards.
- Remotely managing incidents involving customers, tenants, vendors, and law enforcement.
Our Solutions
- 24/7 live video monitoring with AI and human intervention in real time.
- Speaker activations and remote monitoring of onsite surveillance systems.
- Flexible camera options for comprehensive property coverage.
- License plate recognition enhances security and tracking.
Security Applications for Shopping Centers & Retail Properties
Live Video Monitoring
Maintain security across your property with responsive, real-time remote monitoring with expansive visibility and coverage.
Mobile Surveillance Units (MSUs)
Quickly deploy security to parking lots and perimeters without the need for permanent infrastructure, helping ensure coverage wherever it’s needed.
Long Range Camera Technology
Monitor distant areas like parking lots or rooftops with long-range cameras, providing clear images even from hundreds of feet away.
Video Review and Investigation
Analyze incidents, verify deliveries, and review security footage to resolve disputes and enhance safety measures.
Monitoring Shopping Centers & Retail Properties Across North America
Nationwide Coverage
ECAM secures shopping centers and retail properties across the U.S. and Canada, providing reliable protection for retail spaces of all sizes.
Real-Time Threat Response
Our team monitors live footage, identifying and responding to threats in real time, minimizing risks and potential damage.
Extensive Surveillance Network
With over 100,000 cameras actively monitored, we ensure comprehensive security coverage across a wide geographical area.
Industry-Specific Solutions
ECAM’s customized security solutions are tailored to protect retail properties offering 24/7 surveillance and support.
Case Study How a Dallas Shopping Center Increased Its Value by $1.2 Million
The Problem
A senior portfolio manager at a Dallas, TX shopping center was frustrated with the high criminal activity at the shopping center. They were experiencing glass breakage, vandalism, illegal dumping and loitering, which cost over $800 a month in damage.
The Solution
ECAM installed security equipment and began monitoring the property in real time. Initially, the client was able to eliminate the need and expense for a 24/7 guard service. In subsequent years, the shopping center has incorporated a hybrid service, combining live video remote surveillance with a part-time, on-site guard.
The Results
By implementing ECAM’s security solution, this shopping center property saw an impressive 80% reduction in property damage and boosted its Net Operating Income by $120,000. These improvements ultimately added $1.2 million in value to the property, delivering a substantial return on investment for the owner.
“ECAM is economical, dependable, and professional. They treat your property like it’s their property. You won’t realize how much time you spend on your problem center until you don’t have to spend that time anymore.”
Steve Zimmerman Owner, Green Earth Realty
How ECAM’s Solutions Help Shopping Centers & Retailers Lower Security Costs
Lower Security Costs with Efficient Solutions
- Reduce dependence on full-time onsite security guards.
- Use real-time video monitoring to identify and address issues promptly
- Streamline security operations with automated processes
Enhance Coverage and Response Times
- Secure multiple locations with a single, scalable solution
- Detect and act on threats instantly through live monitoring
- Improve emergency response times with video verification of incidents
Protect Critical Areas and Prevent Theft
- Monitor high-risk areas like parking lots, back alleys, and rooftops
- Deter criminal activity with real-time alerts and live voice-down communication
- Ensure continuous surveillance of critical assets and entry points
Save on Insurance and Liabilities
- Lower premiums by augmenting traditional guards with proactive video surveillance
- Prevent property damage with active monitoring and quick intervention
- Protect against liability claims by documenting incidents with clear video evidence
Testimonials What Our Clients Say About Our Solutions
I’ve had great success working with ECAM on projects in and around Seattle… These cameras function as more than traditional security. You’ve got to think of it as documenting progress.
Mark Rosenwald Site Logistics Coordinator | Exxel Pacific, Inc.
ECAM is economical, dependable, and professional. They treat your property like it’s their property. You won’t realize how much time you spend on your problem center until you don’t have to spend that time anymore.
Steve Zimmerman Owner | Green Earth Realty
It’s not just cameras, and it’s not just monitoring. It’s people that care about the community. That kind of service, you don’t get that from many companies.
Shawnee Tharp Vice President of Asset Management | Trammell Crow Residential
ECAM makes it very easy for me to check up on my sites by giving me an app on my phone that allows me to check any camera on the site at any time of the day. If I see something wrong with the system while checking my phone, I can contact someone in customer service who will also assist me with other camera views or anything else I need.
Scott Caulfield Health & Safety Rep | Mattamy Homes
ECAM has helped reduce the amount of criminal activity on our garage significantly by sounding the alarms and contacting the police before further crimes can occur.
Noelle Phillips Senior Community Manager | CORE Apartments
I recommend ECAM to anyone who even thinks they need security. Anyone can have fancy technology, but ECAM has the people I trust to do their best for my team. You don’t get many people who’ll look you in the eye anymore, who’ll take the time to shake your hand, and you’ll know will hold themselves accountable for the end results.
Justin Akin General Manager | All Star Dodge Chrysler Jeep Ram
Ozzie Flores and his team are phenomenal! I’ve had the pleasure of working with Mr. Flores on multiple occasions, and he’s always been very efficient, timely and knowledgeable about his products and the best practice to address my concerns. My agency has purchased several products and have been very pleased with both the products and support.
Don Lewis III Albuquerque Police Department
Since we’ve partnered with ECAM and GardaWorld, we’ve seen a significant decrease in trespassers, loitering, and people coming off of persons experiencing homelessness encampments onto our property, so that is a significant cost savings for Foothill Transit.
John Curley Chief of Safety and Security | Foothill Transit
The Hanover Sheriff’s Office has been proud to partner with ECAM. Their camera trailers serve as a deterrent to criminal activity and have been so well received by our business community that requests for their use are frequent. Overall this system has been a valuable addition to the crime prevention tool box utilized by the Hanover County Sheriff’s Office.
Captain Terrence Sullivan Hanover County Sheriff’s Office
They [ECAM] recommended the right cameras. They had the most current technology and great clarity; we could see faces and make identifications right off the feed.
Officer Mark Sternin Los Angeles Police Department
Train theft has gone down immensely. ECAM would be my first choice in any investigation I would do. We wouldn’t have been able to solve the case had it not been for their technology, it blew the case wide open.
Detective Joseph Chavez Los Angeles Police Department
We partnered with ECAM, who came in and provided multiple units for surveillance to assist us in identifying suspects, and in doing so, we were able to identify two major fences, recover over $20 million worth of product, arrest 34 individuals, and literally stop the activity that was occurring.
Captain Alfonso Lopez LAPD Commercial Crimes Division
One of the great things about ECAM is they were able to tailor make exactly what we needed here at the Port. So, I am a believer in ECAM, and anytime I reach out to other local law enforcement agencies or any partners, I always tell them how wonderful ECAM is.
Lieutenant Rosario Ferrara Los Angeles Port Police
We’ve noticed that since we placed the MSU’s in our parking lots we don’t get the vandalism, as much theft, and things seem to be kind of mellowing out. We see this partnership with ECAM as a positive thing and we’re just going to ride that positive wave.
Major Benny Jones Lambert International Airport Police
We were looking for different products for security solutions for parking lots and retail outlets and schools and so forth, and we reached out to ECAM and we’ve been using their product ever since. We had something like 52 B&E autos in a certain area within a certain time frame during the holiday season, and after implementing ECAM’s camera systems in those areas, we had zero the next year at the same time.
Chief Bill Partridge Chief of Police and Director of Public Safety | City of Oxford, Alabama
We’ve deployed numerous trailers with ECAM, and with every order, we’ve given a lot of feedback, and every new order is then built to our specifications, which has helped with our deployment and with how we use our trailers in the city of Oxford.
Kevin Mitchell Oxford Police Department
F.A.Q.
Frequently Asked Questions for the Shopping Center & Retail Industry
How do you minimize loitering at shopping or retail centers?
Our live video monitoring helps deter and reduce loitering by using trained operators and AI-enabled technology to actively watch for suspicious or unwanted behavior. When loitering is detected, operators can issue real-time audio warnings through on-site speakers, prompting individuals to leave the area. If the behavior continues, we can alert on-site security or local law enforcement.
What if my local police have slow response times?
Even in areas with slower response times, our live video monitoring can make a difference. Because our operators provide verified footage of criminal activity in progress, law enforcement often treats these calls as higher priority. This typically increases the chances of quicker response compared to traditional alarm systems, which are often deprioritized due to frequent false alarms.
We also have a dedicated customer success representative that can research the local jurisdiction and help your clients file criminal trespassing affidavits (if not already on file), especially to address repeat offenders.
How can your system integrate with our existing guard services?
Our proactive solution is designed to enhance on-site guard services. We act as a virtual extension of your security team, providing eyes on many areas of the property, including those that guards can’t always reach. When suspicious activity is detected, our operators can contact on-site guards to coordinate a timely response.
What is the latest effective technology to help with issues in areas like back alleys, storefronts, rooftops, or parking lots?
The latest effective security technology includes AI-enhanced video monitoring paired with live remote surveillance. This combination allows for real-time detection of suspicious activity in hard-to-monitor areas like back alleys, rooftops, storefronts, and parking lots. With strategically placed cameras and intelligent analytics, operators can quickly identify threats, issue live audio warnings, and call to dispatch security or law enforcement as needed.
Today’s technology can include a variety of security options, including flexible cameras layouts, mobile surveillance trailers, and small hybrid enclosures that can be mounted on poles or buildings. There are also different levels of remote video monitoring services and reports that offer health and status updates.
