Artificial intelligence (AI). It’s what makes it possible
for machines to perform human-like tasks. AI utilizes technologies to program
and train computers to process large amounts of data and then recognize the
patterns of the data. If you’ve ever used Apple’s Siri or Amazon’s Alexa, then
you’re familiar with AI technology.
Every industry has a need for AI capabilities, from
transportation and retail to health care and manufacturing, and yes, even
multi-family residential. Just how will it impact your property? Here are a few
ways from a recent article by Multifamily
Executive Intel:
Automated Property Management
“Alexa. Pay
my rent.” AI is making it possible for your residents to perform many tasks
like reporting maintenance issues, managing bills and even paying rent right
from their couch.
Maintenance
Maintenance
issues won’t just be easier for your tenants. With AI, technology will be able
to predict when equipment will break down and can suggest proactive maintenance
tasks.
Answering Phone Calls
With AI, you
will never miss another call when your leasing agents are away. There are
services available that provide an automated, conversational assistant to
answer the phone, respond to questions, take down information and set up
appointments.
Targeted Marketing
Advancements
in technology have made it easier to drill even further into email marketing
lists and online ads. By capturing and analyzing data about the people who
click on certain ads, AI can send your ads and emails to the people who specifically
fit within your target.
Enhanced Security
Many
multi-family residential properties rely on security guards or mobile patrols
to help keep tenants, visitors and valuable assets safe. However, there is a
less-expensive, more effective solution. Live remote video surveillance takes a
proactive approach to security. Using a combination of human intelligence and
video analytics, ECAM watches for and evaluates suspicious
activity in real time to help deter criminals before they break in or do damage,
for up to 60% less than the cost of an on-site guard.
Video
analytics automatically filters video and detects specific activities without
human intervention. If a defined event is detected, a trained security operator
is notified. The analytics can be customized to solve your unique business
problems.
There’s no doubt that artificial Intelligence is quickly
changing the landscape of the multi-family residential industry to create
smarter, more efficient and safer communities.
If you would like more information about our multi-family
residential security solutions or any of our latest innovations, please contact
us.
