How Main Electric Supply Eliminated Intrusions Across Multiple Sites with ECAM
About Main Electric Supply
Main Electric Supply is a Southern California–based electrical supply company with over 70 years of service and multiple warehouse locations across the region. Each facility stores high-value electrical components and equipment used in commercial and industrial projects. To protect employees, inventory, and operations, Main Electric Supply required a security solution that could deliver comprehensive coverage without the high costs of around-the-clock guard services.
The Challenge for Main Electric Supply
Main Electric Supply faced serious safety and security threats across its warehouse network.
Sites located in high-crime areas experienced frequent thefts, robberies, and unauthorized access.
Several employees, often working alone during overnight shifts, had been held at gunpoint, and criminals were tailgating delivery trucks to enter facilities undetected. The company’s insurance provider warned that coverage could be revoked unless additional security measures were implemented.
Unable to justify the expense of 24/7 guard services, Main Electric Supply installed traditional CCTV cameras to meet insurance requirements. However, the system proved reactive and ineffective, recordings were stored locally and reviewed only after incidents occurred. Masked intruders and limited visibility made identification nearly impossible, leaving the company vulnerable to continued break-ins and employee risk.
How ECAM Helped Main Electric Supply
ECAM designed a cost-efficient, technology-based security solution tailored to Main Electric Supply’s operations and existing infrastructure.
The solution integrated virtual security, real-time monitoring, and two-way communication to provide continuous coverage and faster response times.
Key actions included:
- Virtual Security Platform: ECAM upgraded Main Electric Supply’s legacy CCTV to a connected, cloud-enabled system that interfaced with ECAM’s UL-Listed, TMA Five Diamond Monitoring Center, ensuring 24/7 vigilance and immediate alert verification.
- Two-Way Communication: Enabled remote operators to interact with onsite personnel and deter suspicious activity in real time.
- Panic Buttons for Employee Safety: Provided staff with direct emergency communication to ECAM’s monitoring center, reducing response times and improving confidence for late-shift workers.
- SmartView Video Clips: Automatically transmitted short video clips of detected incidents to law enforcement, expediting response and evidence handling.
- Vehicle Entry Monitoring: Installed compact cameras on company trucks to detect and alert operators of any tailgating attempts into secure areas.
The ECAM Difference
With ECAM’s solution in place, Main Electric Supply achieved significant improvements in safety, compliance, and operational efficiency, at a fraction of the cost of manned guard services.
Key outcomes included:
- Full compliance with insurance security requirements
- Immediate arrest following the first attempted break-in after deployment
- No successful intrusions since implementation
- Substantial cost savings compared to physical guard staffing
- Improved employee safety and morale during overnight shifts
ECAM’s tailored, technology-driven approach enabled Main Electric Supply to protect its facilities more effectively, prevent losses, and sustain operations securely, demonstrating the power of virtual monitoring and proactive protection for industrial and commercial clients alike.
