ECAM
In this Arrest of the Month video, quick action was taken after an intruder accessed one of the vehicles in the dealership lot.
Continue ReadingCustomers tend to distrust dealership salespeople and repair shops. They are on guard before they drive onto the dealership lot or the service lane. They’ve heard too many…
Continue ReadingInflation has hit the dealership and automotive industry hard. Prices have climbed at the fastest pace in 40 years. The automotive industry has seen some of the biggest price…
Continue ReadingWhile it is common for many dealerships to allow customers to browse their inventory after hours, it is not acceptable for anyone to get inside a vehicle and linger. That is…
Continue ReadingWhere there are vehicles, there are people who want to steal them, or at least their parts. Not only is removing specific parts or accessories easier than taking the entire car,…
Continue ReadingWith a proactive service lane security system, dealerships have visual proof to disprove false claims directly with customers without hurting CSI scores. False damage and personal…
Continue ReadingAfter hours and during the night, an intruder was seen by our highly trained security operator walking onto the property from the back lot.
Continue ReadingIn this month’s Auto Arrest of the Month video, we caught a tire thief on foot, hand rolling tires toward the gate of a dealership.
Continue ReadingOur team of automotive dealership security specialists are gearing up for the NADA Show 2022 in Las Vegas, March 11-13, 2022. We look forward to meeting you there! Automotive…
Continue ReadingWhen people complain about their experiences with a dealership’s service department. They typically claim that after taking their vehicle in for service, there are new problems…
Continue ReadingThis month’s video shows how ECAM deterred an individual from tampering with and potentially accessing the interiors of parked inventory vehicles.
Continue ReadingConsumer expectations of the customer experience were redefined with the unprecedented access to information the internet provides. High levels of customer service, transparency,…
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