The Foundation for Advancing Security Technology (FAST) awards Security Technician of the Year to an eligible member of the Security Industry Association or the Electronic Security Association who has been nominated and submitted for selection to a committee of volunteers from SIA’s and ESA’s membership bodies. This award is a true honor to receive, and Stealth is thrilled to announce not one, but two 2024 Security Technician of the Year recipients: ECAM’s own Calvin Sprague and Peter Gagne!
You’ll find all of the 2024 Security Technician of the Year honorees on the Security Sales & Integration website here: FAST Announces Winners of the 2024 Security Technician of the Year Awards.
“Security technicians are a vital part of the security industry, helping to design, install and maintain critical technologies and systems in our communities every day. Their efforts to install and service security systems are foundational to the safety of the places in which we work and live and to our nation’s homeland security. This award program recognizes security technicians who have demonstrated excellence, premier customer service, and leadership within their organizations.” -FAST
Calvin has been an invaluable member of our company for nearly two years, and his extensive experience of 25 years in the service industry has proven to be an incredible asset. He is the most deserving recipient of this award for numerous reasons, but foremost among them is his instrumental role in propelling the Northeast Regional Team to become the leading team within the company. Calvin’s dedication, extensive knowledge, and team-focused approach have earned him the admiration and respect of his colleagues and clients alike.
Every member of his team feels fortunate to have Calvin assisting on their installations, frequently requesting his expertise. Clients, too, have come to rely on Calvin’s guidance, with many specifically requesting his presence during site walks for new contracts. One such client is Cirona Labs, a property in New York, whose testimony speaks volumes about Calvin’s exceptional service.
“I recently had the pleasure of working with Calvin when he installed a new security system in our manufacturing facility. From the very beginning, Calvin impressed me with his professionalism and expertise. During the installation process, Calvin was efficient, meticulous, and always maintained a positive and helpful attitude. He was also very knowledgeable about the system and answered all my questions in a clear and concise manner.
What truly sets Calvin apart is his exceptional customer service. He went above and beyond to ensure that I was completely satisfied with the entire process. Even after the installation was complete, Calvin followed up to make sure everything was working properly and offered to answer any further questions I might have.”
–Alan Davis, Co-Founder and Chief Operating Officer, Cirona Labs
When asked about his motivations, Calvin’s response was both humbling and inspiring: “As a Military Veteran, the small inconveniences I experience now are mere blessings in comparison to the sacrifices made by those who have safeguarded our freedoms. Protecting our clients’ assets is a service I take very seriously.” This sentiment perfectly encapsulates Calvin’s “customer-first” attitude, which extends far beyond his regular working hours.
Calvin’s willingness to go above and beyond is exemplified by his readiness to work extended hours to ensure that offline sites and cameras are promptly brought back online, enabling continuous monitoring of our clients’ security systems. His exceptional service, coupled with his notable contributions to both the Service and Installation Departments, is a testament to his extensive knowledge and expertise.
Calvin’s peers, subordinates, and clients alike recognize his outstanding attributes, including his unwavering productivity, commitment to quality, and invaluable contributions to the company and community.
Stealth is more than grateful to have Calvin as part of our team. His vast knowledge is an invaluable asset, guiding his colleagues in the execution of our mission. Calvin’s willingness to offer helpful insights during daily team meetings and his readiness to support our clients’ properties on-site is truly remarkable.
Peter Gagne is also a shining example of excellence in the security camera industry. Despite having only 1.5 years of experience, Peter has distinguished himself as an unmatched technician, showing a remarkable ability to integrate knowledge from other trades into the specialized field of security cameras, making him another highly valued member of the Stealth team.
Peter’s professional journey is marked by his significant contributions in both installation and service. His cross-training in these areas highlights his ability to handle complex security challenges. He is recognized for his determination to understand and resolve the root causes of service issues, ensuring projects are completed efficiently and effectively.
More than just technical skills, Peter is known for his outstanding commitment to customer service, eagerness to share knowledge, and a genuine passion for innovation. These qualities not only set him apart from his peers but also make him a respected figure in the industry.
Peter’s influence reaches far beyond his everyday responsibilities. He actively mentors new technicians and subcontractors, enhancing their skills and confidence. He has also developed comprehensive installation process guidelines and training presentations that have become valuable resources within the industry. His pioneering techniques for both fixed and mobile security camera sites, along with his thorough communication on each service call, are vital contributions that benefit the entire field.
Peter Gagne embodies the ideal mix of technical proficiency, client dedication, and innovative spirit, making him an excellent choice for Security Camera Technician of the Year. His work not only improves individual security setups but also significantly advances the standards and practices of the security camera industry.
Both Calvin and Peter’s dedication to our cause is an inspiration to us all. We are proud of this well-deserved achievement and congratulate both of them on this public acknowledgement of their industry prowess and expertise.
Texas Private Security License Number: B14187
California Alarm Operator License Number: ACO7876
Florida Alarm System Contractor I License Number: EF20001598
Tennessee Alarm Contracting Company License Number: 2294
Virginia Private Security Services Business License Number: 11-19499
Alabama Electronic Security License # 002116
Canada TSBC License: LEL0200704
