{"id":31531,"date":"2026-03-20T15:54:30","date_gmt":"2026-03-20T15:54:30","guid":{"rendered":"https:\/\/ecam.com\/customer-stories\/how-a-dallas-shopping-center-increased-property-value-with-ecam"},"modified":"2026-03-25T20:27:04","modified_gmt":"2026-03-25T20:27:04","slug":"how-a-dallas-shopping-center-increased-property-value-with-ecam","status":"publish","type":"customer-story","link":"https:\/\/ecam.com\/en-ca\/customer-stories\/how-a-dallas-shopping-center-increased-property-value-with-ecam","title":{"rendered":"How a Dallas Shopping Center Increased Property Value by $1.2M with ECAM"},"content":{"rendered":"\n<div class=\"wp-block-group success-story-intro\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><div id=\"chead-block_b0532bcb8245f69c7fef23b0a66db9c1\" class=\"crit-h1 \">\n    <h1>How a Dallas Shopping Center Increased Property Value by $1.2M with ECAM<\/h1>\n<\/div>\n<style type=\"text\/css\">\n    #chead-block_b0532bcb8245f69c7fef23b0a66db9c1 {\n        background: ;\n        color: ;\n    }\n<\/style>\n\n<div class=\"share-post-links\"><span>Share to:<\/span><a href=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fecam.com%2Fen-ca%2Fcustomer-stories%2Fhow-a-dallas-shopping-center-increased-property-value-with-ecam&#038;text=How+a+Dallas+Shopping+Center+Increased+Property+Value+by+%241.2M+with+ECAM\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/x-twitter-brands-solid.svg\" alt=\"Share to X\/Twitter\" \/><\/a><a href=\"http:\/\/www.linkedin.com\/shareArticle?mini=true&#038;url=https%3A%2F%2Fecam.com%2Fen-ca%2Fcustomer-stories%2Fhow-a-dallas-shopping-center-increased-property-value-with-ecam&#038;title=How+a+Dallas+Shopping+Center+Increased+Property+Value+by+%241.2M+with+ECAM\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/linkedin-in-brands-solid.svg\" alt=\"Share to LinkedIn\" \/><\/a><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fecam.com%2Fen-ca%2Fcustomer-stories%2Fhow-a-dallas-shopping-center-increased-property-value-with-ecam\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/facebook-f-brands-solid.svg\" alt=\"Share to Facebook\" \/><\/a><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignwide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">About Forest Audelia Shopping Center<\/h2>\n\n\n\n<div class=\"wp-block-columns cols-tablet-space-between is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column form-overflow-content-col is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66%\">\n<p class=\"wp-block-paragraph\">Forest Audelia Shopping Center, managed by&nbsp;Dallas-area property management company&nbsp;NAI Robert Lynn,&nbsp;is located in&nbsp;a densely populated urban area of Dallas, Texas. The surrounding neighborhood is primarily composed of small- to medium-sized apartment communities and has historically experienced elevated crime rates. The intersection of Forest Lane and Audelia Road has been identified as one of the city\u2019s top crime&nbsp;hotspots, creating ongoing challenges for property management and tenant safety.&nbsp;<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:3%\"><\/div>\n\n\n\n<div class=\"wp-block-column customer-logo is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:30%\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" width=\"800\" height=\"631\" src=\"https:\/\/ecam.com\/wp-content\/uploads\/NAI-Logo-e1774021789168.jpg\" alt=\"NAI Logo\" class=\"wp-image-31528\" style=\"width:auto;height:150px\" srcset=\"https:\/\/ecam.com\/wp-content\/uploads\/NAI-Logo-e1774021789168.jpg 800w, https:\/\/ecam.com\/wp-content\/uploads\/NAI-Logo-e1774021789168-300x237.jpg 300w, https:\/\/ecam.com\/wp-content\/uploads\/NAI-Logo-e1774021789168-768x606.jpg 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignwide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">The Challenge for Forest Audelia Shopping Center<\/h2>\n\n\n\n<div class=\"wp-block-columns cols-tablet-space-between is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column form-overflow-content-col is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Persistent crime and high security costs were eroding property performance.&nbsp;<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Criminal activity was a daily occurrence at the shopping center, including&nbsp;glass breakage, vandalism, illegal dumping, loitering, and theft. Property damage alone exceeded $800 per month, while a major copper theft incident involving HVAC units resulted in&nbsp;$35,000 in losses.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To combat these issues, property managers relied on&nbsp;24\/7 on-site security guards, costing approximately&nbsp;$14,000 per month. Despite this significant investment, crime persisted, and the cost of&nbsp;maintaining&nbsp;continuous guard coverage placed a heavy burden on operating expenses.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The property needed a more effective and cost-efficient solution that could&nbsp;reduce crime, lower expenses, and improve overall asset value.&nbsp;<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignwide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">How ECAM Helped Resolve This Client\u2019s Biggest Concerns&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>A proactive, technology-driven solution replaced costly guards and improved real-time visibility.&nbsp;<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">ECAM implemented a&nbsp;proactive, technology-driven security solution&nbsp;designed to replace costly guard services while improving real-time visibility and response.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Key actions included:<\/strong>&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Deployment of ECAM <a href=\"https:\/\/ecam.com\/en-ca\/solutions\/mobile-surveillance-units\" data-type=\"link\" data-id=\"https:\/\/ecam.com\/en-ca\/solutions\/mobile-surveillance-units\">surveillance systems<\/a>:<\/strong>&nbsp;Equipment was installed to provide comprehensive monitoring coverage across the property.&nbsp;<\/li>\n\n\n\n<li><strong><a href=\"https:\/\/ecam.com\/en-ca\/solutions\/live-video-monitoring-and-surveillance\" data-type=\"link\" data-id=\"https:\/\/ecam.com\/en-ca\/solutions\/live-video-monitoring-and-surveillance\">24\/7 remote monitoring<\/a>:<\/strong>&nbsp;ECAM\u2019s monitoring team&nbsp;provided&nbsp;continuous oversight and real-time threat detection.&nbsp;<\/li>\n\n\n\n<li><strong>Elimination of full-time guard services:<\/strong>&nbsp;The solution initially removed the need for 24\/7 on-site guards, significantly reducing operating costs.&nbsp;<\/li>\n\n\n\n<li><strong><a href=\"https:\/\/ecam.com\/en-ca\/solutions\/surveillance-systems-with-security-guards\" data-type=\"link\" data-id=\"https:\/\/ecam.com\/en-ca\/solutions\/surveillance-systems-with-security-guards\">Hybrid security<\/a> model:<\/strong>&nbsp;Over time, the property transitioned to a blended approach combining remote monitoring with part-time on-site security for added flexibility.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">ECAM\u2019s proactive monitoring approach enabled early detection of suspicious activity and faster response times, helping prevent incidents before they escalated.&nbsp;<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignwide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">The ECAM Difference<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Reduced crime, lower operating costs, and a measurable increase in property value.&nbsp;<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">ECAM\u2019s solution delivered immediate and long-term improvements in safety, cost efficiency, and property performance.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Key outcomes included:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>80% reduction in property damage&nbsp;<\/li>\n\n\n\n<li>Significant decrease in criminal activity and liability&nbsp;<\/li>\n\n\n\n<li>Elimination of $14,000\/month full-time guard expense&nbsp;<\/li>\n\n\n\n<li>$120,000 increase in Net Operating Income (NOI)&nbsp;<\/li>\n\n\n\n<li>More than $1.2 million increase in property value&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">ECAM also played a direct role in real-time incident response:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Theft in progress prevented:<\/strong>&nbsp;Operators&nbsp;identified&nbsp;suspicious behavior and alerted police before a robbery occurred, leading to suspects being caught in the act.&nbsp;<\/li>\n\n\n\n<li><strong>Emergency response coordination:<\/strong>&nbsp;ECAM captured and reported a vehicle collision involving a pedestrian and building impact, enabling immediate emergency response.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">By reducing crime, lowering operating costs, and increasing NOI, ECAM helped transform Forest Audelia Shopping Center into a safer, more&nbsp;valuable asset,&nbsp;demonstrating&nbsp;the measurable&nbsp;financial impact&nbsp;of proactive security solutions.&nbsp;<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Take the Next Step with ECAM<\/h2>\n\n\n\n<div class=\"wp-block-columns next-step-cta-cols is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading h5-match\">Contact Our Team<\/h2>\n\n\n    <div class=\"widget-text-image-block\">\n                \n                    <div class=\"widget-text-image-block__content\">\n                Ask about ECAM products, pricing, implementation, or what steps you can take to protect your property.            <\/div>\n            <\/div>\n    \n\n\n<div class=\"wp-block-buttons is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-63375db1 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/ecam.com\/en-ca\/talk-to-an-expert\">Talk to an Expert<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading h5-match\">Buyer\u2019s Guide to Modern Security Technology<\/h2>\n\n\n    <div class=\"widget-text-image-block\">\n                \n                    <div class=\"widget-text-image-block__content\">\n                Choosing the right security technology\u00a0shouldn\u2019t\u00a0feel\u00a0overwhelming.\u00a0This guide breaks down what\u2019s changed, what actually matters, and how to avoid the costly mistakes most organizations still make.            <\/div>\n            <\/div>\n    \n\n\n<div class=\"wp-block-buttons is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-63375db1 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button simplified-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/en-ca\/ebooks\/the-smart-buyers-guide-to-modern-security-technology\">Get the Guide<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignwide comp-resources has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group alignfull is-vertical is-content-justification-left is-layout-flex wp-container-core-group-is-layout-df7bfe9b wp-block-group-is-layout-flex\">\n<h2 class=\"wp-block-heading heading-span\">Explore More Customer Success Stories<\/h2>\n\n\n    <div class=\"columns-3 wp-block-critical-hit-resources-cards\">\n                        <article class=\"post post-type__customer-story industry-scrap-metal-and-recycling-en-ca\" \n                         aria-label=\"How SA Recycling Scaled Security Across 175+ Facilities With ECAM\u00a0\" \n                         itemscope itemtype=\"https:\/\/schema.org\/CreativeWork\">\n                    \n                                                                        <a class=\"entry-image-link\" href=\"https:\/\/ecam.com\/en-ca\/customer-stories\/how-sa-recycling-scaled-security-across-175-facilities-with-ecam\" aria-hidden=\"true\" tabindex=\"-1\" title=\"How SA Recycling Scaled Security Across 175+ Facilities With ECAM\u00a0\">\n                                                \n                        <img decoding=\"async\" width=\"1200\" height=\"899\" src=\"https:\/\/ecam.com\/wp-content\/uploads\/ecam-industry-scraps-metal-recycling-1.jpg\" class=\"alignright post-image entry-image wp-post-image\" alt=\"\" itemprop=\"image\" srcset=\"https:\/\/ecam.com\/wp-content\/uploads\/ecam-industry-scraps-metal-recycling-1.jpg 1200w, https:\/\/ecam.com\/wp-content\/uploads\/ecam-industry-scraps-metal-recycling-1-300x225.jpg 300w, https:\/\/ecam.com\/wp-content\/uploads\/ecam-industry-scraps-metal-recycling-1-1024x767.jpg 1024w, https:\/\/ecam.com\/wp-content\/uploads\/ecam-industry-scraps-metal-recycling-1-768x575.jpg 768w, https:\/\/ecam.com\/wp-content\/uploads\/ecam-industry-scraps-metal-recycling-1-702x526.jpg 702w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/>                        \n                                                    <\/a>\n                                            \n                    <div class=\"blog-content-wrapper\">\n                        <header class=\"entry-header\">\n                            \n                            <span class=\"post-type-label\">Success Story<\/span>\n                            \n                            <h2 class=\"entry-title\" itemprop=\"headline\">\n                                <a class=\"entry-title-link\" rel=\"bookmark\" href=\"https:\/\/ecam.com\/en-ca\/customer-stories\/how-sa-recycling-scaled-security-across-175-facilities-with-ecam\">\n                                    How SA Recycling Scaled Security Across 175+ Facilities With ECAM\u00a0                                <\/a>\n                            <\/h2>\n\n    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class=\"more-link\">Read Customer Story<\/a>\n\t\t\t\t\t\t\t\t                            <\/div>\n                                            <\/div>\n\n                    <footer class=\"entry-footer\"><\/footer>\n                <\/article>\n                                <article class=\"post post-type__customer-story industry-commercial-properties-en-ca industry-shopping-centers-and-retail-en-ca\" \n                         aria-label=\"How Green Earth Realty Eliminated Crime and Reclaimed Management Time\" \n                         itemscope itemtype=\"https:\/\/schema.org\/CreativeWork\">\n                    \n                                                                        <a class=\"entry-image-link\" href=\"https:\/\/ecam.com\/en-ca\/customer-stories\/how-green-earth-realty-eliminated-crime-and-reclaimed-management-time\" aria-hidden=\"true\" tabindex=\"-1\" title=\"How Green Earth Realty Eliminated Crime and Reclaimed Management Time\">\n                           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<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":112,"featured_media":31532,"menu_order":0,"template":"","tags":[334,765,766,359,767],"industry":[424,331],"solution":[432,433,434],"class_list":["post-31531","customer-story","type-customer-story","status-publish","has-post-thumbnail","tag-live-video-monitoring-en-ca","tag-retail","tag-shopping","tag-shopping-center-en-ca","tag-surveillance-system","industry-commercial-properties-en-ca","industry-shopping-centers-and-retail-en-ca","solution-hybrid-security-en-ca","solution-live-video-monitoring-en-ca","solution-mobile-video-surveillance-en-ca","entry"],"acf":[],"_links":{"self":[{"href":"https:\/\/ecam.com\/en-ca\/wp-json\/wp\/v2\/customer-story\/31531","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ecam.com\/en-ca\/wp-json\/wp\/v2\/customer-story"}],"about":[{"href":"https:\/\/ecam.com\/en-ca\/wp-json\/wp\/v2\/types\/customer-story"}],"author":[{"embeddable":true,"href":"https:\/\/ecam.com\/en-ca\/wp-json\/wp\/v2\/users\/112"}],"version-history":[{"count":0,"href":"https:\/\/ecam.com\/en-ca\/wp-json\/wp\/v2\/customer-story\/31531\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ecam.com\/en-ca\/wp-json\/wp\/v2\/media\/31532"}],"wp:attachment":[{"href":"https:\/\/ecam.com\/en-ca\/wp-json\/wp\/v2\/media?parent=31531"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ecam.com\/en-ca\/wp-json\/wp\/v2\/tags?post=31531"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/ecam.com\/en-ca\/wp-json\/wp\/v2\/industry?post=31531"},{"taxonomy":"solution","embeddable":true,"href":"https:\/\/ecam.com\/en-ca\/wp-json\/wp\/v2\/solution?post=31531"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}